Effective Date: 1st June 2025

1. Introduction

At CaroCheck operated by Dot Squad Ltd, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including vehicle history reports and API offerings. By accessing our services, you agree to the practices described in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, postal address, and payment details.
• Vehicle Information: Vehicle Identification Number (VIN), registration number, make, model, and history details.
• Technical Data: IP address, browser type, operating system, and access times.
• Usage Data: Pages visited, links clicked, and other interactions with our website.

3. How We Collect Information

We gather information through:

• Direct Interactions: When you provide information by filling out forms or contacting us.
• Automated Technologies: Using cookies and similar tracking technologies to collect technical and usage data as you navigate our site.
• Third-Party Sources: From partners like Google and Facebook when you use social login features.

4. Use of Your Information

We utilize your information to:

• Provide and personalize our services.
• Process transactions and send related information.
• Communicate with you, including responding to inquiries and sending administrative messages.
• Analyze usage to improve our website and services.
• Ensure security and prevent fraud.
• Comply with legal obligations.

5. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors assisting in service delivery, subject to confidentiality agreements.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.
• Legal Obligations: When required by law or to protect our rights and safety.
• With Your Consent: When you explicitly agree to sharing your information for specific purposes.

6. Cookies and Tracking Technologies

We use cookies to enhance user experience:

• Essential Cookies: Necessary for website functionality, such as maintaining session state.
• Analytics Cookies: To analyze site usage and improve performance.
• Third-Party Cookies: For services like Google Analytics to track and report website traffic.

You can manage cookie preferences through your browser settings.

7. Data Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights

Depending on your jurisdiction, you may have rights including:

• Accessing the personal data we hold about you.
• Requesting correction of inaccurate information.
• Requesting deletion of your data.
• Objecting to or restricting processing of your data.
• Withdrawing consent at any time, where processing is based on consent.

To exercise these rights, contact us at [Your Contact Email].

10. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

11. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

12. Changes to This Privacy Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at hi@carmetric.uk